Policies

For the nitty gritty lawyer stuff, see our Terms and Conditions

Home Try-On

All Home Try-On Orders must be secured with a valid credit or debit card. Your card will be validated with a pending $1.00 authorization on your account; however, you will not be charged anything unless you do not return the items in your Home Try-On Order. Returned products must be shipped no later than five (5) days after you receive the package (the “Return Date”). We will assume that you have chosen to keep any products in a Home Try-On Order that you do not postmark back to us prior to the Return Date, and we will charge your credit or debit card for the full purchase price of each item that is not returned ($50-$85 per item) anytime after that day. Any exceptions permitting a return postmarked after the Return Date must be requested in a timely manner and may be granted at the sole discretion of the Company. Products must be returned unworn and in the original condition.

Return Policy

If you are not completely satisfied with our products for any reason, please return new, unworn products to us for a full refund within 30 days of purchase.

Please send returns to:
High Cotton
Returns Department
2315 Laurelbrook Street
Raleigh, NC 27604

Or to write us:
High Cotton
PO Box 2086
Raleigh, NC 27602

Shipping Policy

High Cotton Ties will ship your purchase within one to two days. We will contact you immediately if your selection has become out of stock or back ordered. We cannot always guarantee the availability of certain fabrics and so we will let you know details of your order as soon as we receive it. You can always contact us with any questions you might have at judy@highcottonties.com.

We ship through the USPS. We are located in North Carolina and most East Coast and Middle States deliveries will take 2-3 business days via USPS Priority Mail. West Coast USPS Priority usually takes 5-7 business days.

Overnight Express Mail is available for an additional fee of $25.00.

All bow ties are shipped in a glossy blue and white box. If you would like additional gift boxes, there is a $2.00 fee for each.